I’m a big fan of the holidays, and I hope everyone has had a good holiday season so far.
It can be stressful trying to prepare for family visits, whether you’re traveling or hosting. Essentially, everyone wants to get there in one piece--and in a timely fashion--and those hosting want everything just so to ensure all have a good holiday experience.
That idea of meticulous preparation is not unlike being in business--you create your plan and hope those you interact with make to where you want them to go in one piece and you want to ensure that all involved have a good experience.
Like the holidays, the most fulfilling part of business is the company you keep and the relationships you build. Customers you’ve spent a time with end up becoming friends and colleagues--extensions of your business “family.” This includes employees and vendors, too.
Regardless, of whether it’s the holidays or not, it’s all about communication and relationships. If you haven’t reached out with an email, a phone call, or even a written letter to a friend, relative, customer, employee, vendor or whomever, make an effort. The little things make a big impact at any time of year.
Posted by: Nick Venturella